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Support
Should you experience system problem or a failure of a controller/component you can contact our technical hotline where competent service technicians will be available to help you.

For a quick problem solution please have the following information ready:
  • Controller type (or OrgaTEX type)
  • Serial number
  • Version number of the installed system software
  • a detailed error description

You can reach our hotline from Monday till Thursday from 08.00 – 17.00 (CET) and Fridays from 08.00 – 16.00 (CET) under:
Phone +49.6476.9147-66
Fax +49.6476.9147-31

You can of course send us your problem description by e-mail as well:
 supportsetex-germany.com

You can reach our front office from Monday till Thursday from 08.00 – 17.00 (CET) and Fridays from 08.00 – 16.00 (CET) under:
Phone +49.6476.9147-0


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